It has been one year since Maps Group acquired a 51% stake in Ellysse, marking the beginning of a journey that, from the outset, has been much more than a corporate integration: it has brought together people, expertise, and different ways of working.
Over these twelve months, step by step, a new day-to-day working environment has taken shape, built on collaboration and open dialogue. People from Ellysse have become part of the Group, bringing experience, know-how, and perspectives that have enriched the entire organisation.
At the same time, an ongoing dialogue has developed with Maps Group’s teams, creating opportunities for genuine exchange and fostering mutual understanding that has extended far beyond operational matters.
From the Armonie meeting to the integration of the commercial offering
The first official meeting with Ellysse took place in November 2025, during the Armonie corporate event in Bologna. It was a special opportunity to meet in person and to strengthen the sense of belonging that had been growing day by day.
At the same time, work began to incorporate Ellysse’s Contatta solution into Maps Group’s offering. This process required careful listening and the ability to bring together different experiences and areas of expertise.
The strategy for achieving this objective focused on three main areas:
- Product integration, combining expertise in Customer Experience and data processing to deliver increasingly comprehensive solutions.
- Analysis of new markets, exploring how Ellysse’s capabilities could create opportunities in different sectors and generate added value for both existing and future customers.
- Knowledge sharing, through mutual training, based on the belief that only by fully understanding the tools and expertise of those we work alongside can we grow as one strong, cohesive Group.
Looking ahead, together
One year on, Maps Group can look back on this journey with satisfaction. Solid foundations have been laid, and synergies have been established that will continue to generate value.
For the Group, however, the ambition remains focused on building something that goes beyond results: a shared culture based on collaboration, trust, and a commitment to growing together with our people.
